Life doesn’t pause for a broken screen, a fading battery or AirPods that stop playing. That’s why our repair and replacement services are designed to get you back up and running faster.
Proof of purchase may be required for some repairs. Please have your receipt available to help prevent delays.
Same day repair service is available for eligible devices, subject to parts availability, technician capacity and successful inspection. Not all repairs qualify for same day completion, and turnaround times are estimates only. If additional issues are identified during inspection, including liquid damage, enclosure damage or prior third-party repairs, we’ll contact you before proceeding, as this may affect pricing and timing.
Customers are responsible for backing up all data prior to service. Please ensure you have a backup that has been verified as working before bringing any device in for repair. It may be necessary to erase the device during the repair process and, without a verified backup, all data may be permanently lost. While Albion takes reasonable care when handling devices, we cannot be held liable for any data loss that may occur during service.
For all repairs, Find My must be turned off before service can begin. This is required to allow us to carry out testing and complete the repair in accordance with Apple’s security requirements. If Find My has not been disabled before your appointment, and it cannot be turned off in store, we may be unable to proceed and your repair will need to be rescheduled.
Our same day battery service is designed to get you back up and running as quickly as possible. Some iPhone battery replacements can be carried out on the day, once your device has been assessed by a technician, using genuine Apple parts. Other devices, such as iPad, Mac, and similar products, will take a little longer to complete.
Every service begins with a thorough inspection and diagnostic evaluation to confirm that the battery is the source of the issue and that your device is eligible for replacement. Same day service is subject to parts availability and technician capacity at the time of your appointment. To ensure we can complete the repair on the day, appointments must be scheduled more than two hours before store closing.
While we handle every device with care, certain conditions including prior repairs, internal damage, liquid exposure, or unexpected issues discovered during service may affect turnaround time. If additional work or time is required, we’ll explain your options clearly before moving forward.
Our goal is to provide fast, transparent service delivered with the highest standard of expertise so you can feel confident your device is in the right hands.
Our same day display service is designed to get you back up and running as quickly as possible. Some iPhone display repairs can be carried out on the day, once your device has been assessed by a technician, using genuine Apple parts. Other devices, such as iPad, Mac, and similar products, will take a little longer to complete.
Every service begins with a thorough inspection and diagnostic evaluation to confirm that the display is the source of the issue and that your device is eligible for replacement. Same day service is subject to parts availability and technician capacity at the time of your appointment. To ensure we can complete the repair on the day, appointments must be scheduled more than two hours before store closing.
While we handle every device with care, certain conditions including prior repairs, internal damage, liquid exposure, or unexpected issues discovered during service may affect turnaround time. If additional work or time is required, we’ll explain your options clearly before moving forward.
Our goal is to provide fast, transparent service delivered with the highest standard of expertise so you can feel confident your device is in the right hands.
Our liquid damage assessment service is designed to give you a clear, expert diagnosis of your device as quickly as possible. Because every case of liquid exposure is different, turnaround time varies depending on the extent of the damage and the work required to properly assess it.
Every assessment begins with a thorough inspection to determine the extent of the liquid damage and whether repair is possible. For Mac devices, the standard assessment fee is £90, with an optional written report for insurance purposes available for an additional £35. For iPhone and other devices, the written insurance report is available for £35.
Liquid damage can affect a device in ways that aren’t always visible at first inspection, and in some cases internal components may be affected beyond repair. While we always do everything possible to restore your device, we’re unable to guarantee a successful repair in cases of liquid exposure.
Once your assessment is complete, we’ll explain your options clearly, including likely costs and turnaround time, before any repair work begins.
Our goal is to provide honest, transparent assessments delivered with the highest standard of expertise so you can feel confident your device is in the right hands.
Our mail-in repair service is designed to give you a clear, expert diagnosis of your device as quickly as possible, wherever you are in the country. Because every device and fault is different, turnaround time varies depending on the nature of the problem and the work required to properly assess it.
Every device we receive begins with a thorough inspection to identify the fault and determine what repair work is needed. The service fee is £45 for Mac and £25 for iPhone, which covers the initial diagnostics and tracked return postage back to you.
Some faults are more involved than they first appear, and in certain cases internal components may be affected beyond economical repair. While we always do everything possible to restore your device, we’re unable to guarantee a successful outcome in every case.
Once the diagnostics are complete, we’ll get in touch to explain your options clearly, including likely costs and turnaround time, before any repair work begins. If you decide not to proceed, your device is returned to you on a tracked service at no extra cost.
Our goal is to provide honest, transparent assessments delivered with the highest standard of expertise, so you can feel confident your device is in the right hands.