Our online shop is open and our stores have now reopened. Learn more  

 Our online shop is open and our stores have now reopened. Learn more  

The place for
Apple Service & Support.
When you need hands-on technical
support you can trust iStore.

Here at iStore, we are Apple Premium Service providers, meaning we can service and repair your Apple device with genuine Apple Parts. All of our engineers are Apple certified, so you can be sure our service is reliable and trustworthy.

Select a device to continue
Book an
appointment.

Our stores have re-opened. Due to current demand, Our service technicians are working on an appointment only basis.  

We are releasing new appointments daily if none are available please check back later.

Free Warranty Repairs

If your Apple device is in warranty or covered by AppleCare, we’re authorised for its repair or replacement. We use genuine Apple parts and your warranty will remain intact.

Out of Warranty Repairs

If your Apple device is out of warranty, we provide a free diagnosis for iOS devices & £90 service fee for Mac, which covers inspection, diagnosis and the labour involved should a new part fitting be required.

Quick Turnaround

Getting your device back to you is the most important thing, thats why most of our repairs are done on site. We endeavour to complete repairs on the same day subject to parts availability.  

Relax, we’ve got you covered.
Learn more about the iStore warranty

For your new Mac, iPad, iPhone, Apple Watch, HomePod & AirPods. 

Learn More

Please note: this warranty does not cover service replacements or repairs. They are covered by a 90 day parts warranty or what ever is remaining on your original warranty, which ever is longest,

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Get A Repair!

You can book a slot online for a time that is most convenient to you.

If your Apple device isn’t working as it should we’ll take it in for diagnosis and our Apple certified engineers will get you back up and running. At every stage we’ll keep you updated by email or sms so you’ll always know what is going on with your device.

You can now request a mail in repair.

If your Apple device isn’t working as it should we’ll take it in for diagnosis and our Apple certified engineers will get you back up and running. At every stage we’ll keep you updated by email or sms so you’ll always know what is going on with your device.

What to expect at your appointment

On arrival one of the in-store Service Advisors will gather details about your device to help our engineers decide on the best course of action. Please make sure you have a backup of your data before your appointment.

We will endeavour to diagnose faults and repair at the appointment time. Subject to constraints we try to keep the most common parts in stock but with the thousands of different parts available it is impossible to stock all items in store and supply usually takes between one and two days if parts are required. Please be aware, timescales cannot be determined until your device has been inspected in-store. The duration of the repair depends on the nature of the fault and we will be able to advise further upon assessing the device.

Due to current demand, Our service technicians are working on an appointment only basis.  

We are releasing new appointments daily if none are available please check back later.

COVID-19 update.

We kept our shops open for as long as possible because we know how important a role they play to you, our customers, and local communities. Due to the unfolding situation with Coronavirus (COVID-19), sadly our shops are now temporarily closed and no appointment slots are available