Our online shop is open and we are offering mail in repairs. All of our stores are now temporarily closed. Learn more

Our online shop is open and we are offering mail in repairs. All of our stores are now temporarily closed. Learn more

The place for Apple Service & Support.

When you need hands-on technical support you can trust iStore.

We are now offering mail in repairs as our stores are temporarily closed due to the COVID-19 pandemic.

You can learn more & book a repair using the button below.

Apple Authorised Repair and Support

Here at iStore, we are Apple Premium Service providers, meaning we can service and repair your Apple device with genuine Apple Parts. All of our engineers are Apple certified, so you can be sure our service is reliable and trustworthy.

Select a device to continue

iPhone

Apple Watch

iPad

Mac

AirPods & Beats

Free Warranty Repairs
If your Apple device is in warranty or covered by AppleCare, we’re authorised for its repair or replacement. We use genuine Apple parts and your warranty will remain intact.
Out of Warranty Repairs

If your Apple device is out of warranty, we provide a free diagnosis for iOS devices & £90 service fee for Mac, which covers inspection, diagnosis and the labour involved should a new part fitting be required.

Quick Turnaround

Getting your device back to you is the most important thing, thats why most of our repairs are done on site. We endeavour to complete repairs on the same day subject to parts availability.  

Our guarantee goes further than most and we include it free of charge with every Mac, iPad, iPhone & Apple Watch purchased from iStore.

The iStore guarantee gives you 2 years warranty cover from the purchase of your Mac, iPad, iPhone & Apple Watch. During the first year, the device is also covered by the standard Apple warranty.

Get A Repair!

You can book a slot online for a time that is most convenient to you.

If your Apple device isn’t working as it should we’ll take it in for diagnosis and our Apple certified engineers will get you back up and running. At every stage we’ll keep you updated by email or sms so you’ll always know what is going on with your device.

You can now request a mail in repair.

If your Apple device isn’t working as it should we’ll take it in for diagnosis and our Apple certified engineers will get you back up and running. At every stage we’ll keep you updated by email or sms so you’ll always know what is going on with your device.

What to expect at your appointment

On arrival one of the in-store Service Advisors will gather details about your device to help our engineers decide on the best course of action. Please make sure you have a backup of your data before your appointment.

We will endeavour to diagnose faults and repair at the appointment time. Subject to constraints we try to keep the most common parts in stock but with the thousands of different parts available it is impossible to stock all items in store and supply usually takes between one and two days if parts are required. Please be aware, timescales cannot be determined until your device has been inspected in-store. The duration of the repair depends on the nature of the fault and we will be able to advise further upon assessing the device.

Still Have Questions?

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COVID-19 update.

We kept our shops open for as long as possible because we know how important a role they play to you, our customers, and local communities. Due to the unfolding situation with Coronavirus (COVID-19), sadly our shops are now temporarily closed and no appointment slots are available