Albion
Albion

Business iCare Support

Comprehensive support
for your business.

If it’s a Mac, iPad or iPhone, we can repair or replace it, whether it’s in warranty or not.

Covered, whatever happens.

From a cracked screen to a full hardware failure, our UK service centre keeps your team productive with fast repairs and loan equipment.

Repair or replace.

Mac, iPad or iPhone, in warranty or out, we have it covered.

Quick turnaround.

A service centre built for speed, so you are never without a device for long.

Loan equipment.

iCare Support customers get a loan device with their data transferred across.

Apple Certified.

Every technician is UK based and Apple Certified, no scripts, no queues.

Complete cover

Support for your mobile IT systems

Whether your team is in the office or out in the field, iCare keeps Apple devices protected and productive. Choose the level of accidental damage cover, technical support and proactive management that suits how you work.
  • Accidental damage cover for Mac, iPad and iPhone
  • Remote and on-site technical support options
  • Emergency equipment loan to minimise downtime
  • Proactive management that heads off problems early

Choose your level.

Two ways to stay covered.

iCare+

Comprehensive accidental damage cover and remote technical support for your Apple devices.
  • Helpdesk portal
  • Accidental damage cover
  • Telephone support
  • Application support
  • Extended warranty
Enquire about iCare+

iCare Support

Most comprehensive
Accidental damage cover with enhanced technical support, on-site engineers and proactive management.
  • Guaranteed response times
  • On-site engineers
  • Emergency equipment loan
  • Expert server & network support
  • Enhanced application support
  • Proactive management
Enquire about iCare Support

Bespoke plans are tailored to your business, so you get the level of support you need, where and when you need it.

The Albion HelpDesk

We take the headache out of IT.

Open 9am to 5:30pm, with bespoke out-of-hours cover available. Should critical equipment fail on site, we deploy engineers to resolve the emergency within an agreed time.

1st & 2nd line support

A rapid response to technical problems. We guide you to a solution over the phone or take control of your machine remotely.

Technical advice

Clients use the HelpDesk for guidance on developments, upgrades, best practice and much more.

Delivered your way

Support is tailored to how you prefer to work, by phone, by email or by remote access.

Compare

Find the right level of cover.

From a cracked screen to a full hardware failure, our UK service centre keeps your team productive with fast repairs and loan equipment.

iCare+

iCare Support

Accidental damage cover
Telephone & application support
Helpdesk portal
Extended warranty
Guaranteed response times
On-site engineers
Emergency equipment loan
Expert server & network support
Proactive management

Get started.
Talk to an expert.

Our business specialists are here to help you choose the right solutions for your business.

Call us on:

0333 006 6025

Send us an email:

Get in touch

Hello. Let’s help your
business do more with Apple.

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