Our online shop is open and our stores have now reopened. Learn more  

 Our online shop is open and our stores have now reopened. Learn more  

Apple Certified iPhone Repairs

There is nothing quite like iPhone.
That’s why we’re here to help you and your phone get back on track.

Screen, battery and other repairs.

A full range of Apple Certified repairs available at iStore.
Whether it’s a cracked screen or a hardware fault, we can help.

Book an

Our stores have re-opened. Due to current demand, Our service technicians are working on an appointment only basis.  

We are releasing new appointments daily if none are available please check back later.

Apple Certified
screen replacements.
iPhone modelScreen repair cost
iPhone 11 Pro Max£329
iPhone 11 Pro£289
iPhone 11 £199
iPhone XS Max£329
iPhone XS£289
iPhone X£289
iPhone XR£199
iPhone 8 Plus£179
iPhone 8 £159
iPhone 7 Plus£179
iPhone 7£159
iPhone modelScreen repair cost
iPhone 6s Plus£179
iPhone 6s£159
iPhone 6 Plus£179
iPhone 6£159
iPhone SE
2nd Gen
iPhone SE £139
iPhone 5s£139
iPhone 5C£139

With AppleCare+ coverage

iPhone modelOther damage (AppleCare+)
All eligible models£25
Apple Certified
Battery replacements.
iPhone modelIn warranty or Apple Care+Out of warranty
iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11£0£65
iPhone SE (2nd generation), iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, and all other eligible models£0£45

Apple Certified
whole unit replacements.

iPhone modelOther damage
iPhone 11 Pro Max£699
iPhone 11 Pro£569
iPhone 11 £399
iPhone XS Max£569
iPhone XS£569
iPhone X£569
iPhone XR£399
iPhone 8 Plus£ 399
iPhone 8 £359
iPhone 7 Plus£359
iPhone 7£359
iPhone modelOther damage
iPhone 6s Plus£339
iPhone 6s£309
iPhone 6 Plus£339
iPhone 6 Plus£339
iPhone 6£309
iPhone SE (2nd generation)£279
iPhone SE £ 279
iPhone 5s£ 279
iPhone 5c£279

With AppleCare+ coverage

iPhone modelOther damage (AppleCare+)
All eligible models£79

Free Warranty Repairs

If your Apple device is in warranty or covered by AppleCare, we’re authorised for its repair or replacement. We use genuine Apple parts and your warranty will remain intact.

Out of Warranty Repairs

If your Apple device is out of warranty, we provide a free diagnosis for iOS devices & £90 service fee for Mac, which covers inspection, diagnosis and the labour involved should a new part fitting be required.

Quick Turnaround

Getting your device back to you is the most important thing, thats why most of our repairs are done on site.

Relax, we’ve got you covered.
Learn more about the iStore warranty

For your new Mac, iPad, iPhone, Apple Watch, HomePod & AirPods. 

Learn More

Please note: this warranty does not cover service replacements or repairs. They are covered by a 90 day parts warranty or what ever is remaining on your original warranty, which ever is longest,

What To Do Before Your Repair

Our Apple Certified engineers will get you back up and running as soon as possible. We’ll keep you updated every step of the way, by email so you will know when your iPhone is ready to collect.

We can change batteries and screens of iPhone 6s and later only while you wait, but we operate on first-in, first-out basis, and it may take up to four hours.* 

Follow these steps before you bring your device in to us. if your device won’t turn on or respond, finish as many steps as possible:

• Back up your iOS device. Learn More >

• Have your Apple ID password ready. For some repairs, you’ll need your Apple ID password to erase your device and turn off Find My iPhone.*

• Bring your sales receipt (if possible), in case your service requires proof of purchase.

• Bring your device and any accessories that you need help with.

• Bring a form of personal identification, like a driver’s license, passport, or other government-issued ID

Still have questions?
1 Step 1

Important Information

Warranty covers a defective battery, but it doesn’t cover wear from normal use. If you have AppleCare+, we’ll replace your battery at no charge if it retains less than 80 percent of its original capacity. We can change batteries and screens of iPhone 6s and later only while you wait, but we operate on first-in, first-out basis, and it may take up to four hours.* Older iPhones need to be send off for the screen repair and can take three to seven business days. In certain circumstances we will need to replace the whole device. It happens rarely, but we still need to mention it. make sure you have your device backed up.

Owners of iPhone, iPad, iPod, or Mac products may obtain service and parts from  Apple service providers for 5 years after the product is no longer manufactured—or longer where required by law. Apple has discontinued support for certain technologically obsolete and vintage products.

Vintage products are those that have not been manufactured for more than 5 and less than 7 years ago. Apple has discontinued hardware service for vintage products.

Obsolete products are those that were discontinued more than 7 years ago. Monster-branded Beats products are considered obsolete regardless of when they were purchased.  Apple has discontinued all hardware service for obsolete products with no exceptions. Service providers cannot order parts for obsolete products. 

Please note that Apple warranty or AppleCare covers hardware repairs only. Apple guarantees that the hardware is in the best shape and provides warranty, which is one year after purchase (Apple Limited Warranty) or two years (with our warranty) and covers all hardware repairs.

Software, on the other hand, is provided ‘as-is’, which means any use of it after the initial boot could potentially cause problems with the software. Apple regularly updates and upgrades its software to provide the best possible service, but as with most software developers, doesn’t guarantee the software will be fit for purpose all the time. Apple provides easy-to-use tools to initialise storage and reinstall software, which restores the device to its initial state but cannot guarantee the system and applications will work under any conditions.

Physical damage, such as a liquid or mechanical damage, is not covered by warranty.

Apple’s warranty covers issues such as manufacturing faults (e.g., component failure), or problems with a normal wear and tear (e.g., broken hinges with no signs of abuse). Apple also often extends the warranty if individual components or units fail at an unprecedented rate (such repair programs are listed here).

It is the sole responsibility of customers to have a copy or backup of their data. Neither Apple nor Albion Computer/iStore can guarantee that data won’t be lost during a repair. Some standard troubleshooting procedures involve storage structure repairs that can result in loss of data. Another even requires storage initialisation or system reinstall, to restore the device to factory settings – to avoid the software issues mentioned earlier. Customers are therefore strongly advised to have a continuous backup (e.g. using Time Machine, which is a part of Mac OS X) and to make a copy of sensitive data before bringing the device for repair.

We try, of course, to avoid any data loss and we will call you before using any tools that could result in data loss, but we cannot guarantee that accidents won’t happen. We will also assist with data recovery if the storage is faulty. But the best and only way to avoid such disasters is to have a backup strategy in place. We can help you to set up the backup of your device during initial training. And for the best security, please check out our Cloud Backup solutions – your data is safer when backed up to a location other than your home or office.

* subject to availability of parts, same-day diagnostic available before 2pm, same day service not available in all stores. please contact store for more information

** subject to availability of parts

Due to current demand, Our service technicians are working on an appointment only basis.  

We are releasing new appointments daily if none are available please check back later.