iPhone Repair

There is nothing quite like iPhone.
That’s why we’re here to help you and your phone get back on track.

iPhone Repair

Walk in

Just drop into store and speak to one of our service staff. Your iPhone will be diagnosed for free and our engineers will get to work. Don’t worry, you won’t be left out of the loop. We will keep you updated every step of the way, by SMS or email, so you will know when your iPhone is ready to collect.

Book Online

You can book an appointment for iPhone repairs online. Simply choose a date and time that best suits you, fill in your details, then drop your iPhone to us at the agreed time and our Apple Certified engineers will get you back up and running as soon as possible. We’ll keep you updated every step of the way, by SMS or email, so you will know when your iPhone is ready to collect.

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Book an appointment

Coming Soon - Unfortunately we are unable to accept iPhone repairs at this store just yet. 

Whether it's a cracked screen or you just need hand with your email, we're here to help.


Types of Repair

Whether it’s a cracked screen or a hardware fault, we can help.

Cracked screen

At iStore, we know how annoying a cracked screen can be. That’s why we offer screen replacements, sending you an SMS or email when it is ready to collect. And if you visit iStore Strand and drop your iPhone off to us before 14:00, our Apple Authorised Engineers can have your phone back in your hand on the same day.

Hardware fault

If you have a hardware fault, iStore can sort it out. Before coming to store, make sure you back up your device, as it will be wiped during the diagnostic process. You also need to disable Find My iPhone. We aim to have your iPhone repaired within 5 working days from your appointment date. Don’t worry, we will offer you a loan phone whilst you are waiting for yours, so you won’t have to go without.


iPhone Battery Replacements

Out of warranty

iPhone SE, 6 / 7 / 8 – £45

iPhone X, iPhone XS, iPhone XS Max, iPhone XR – £65

All other eligible models – £89

In warranty or with AppleCare+
All eligible models – £0

iPhone Screen Replacements

Tier 1 Pricing

iPhone 5, 5c, 5s – £129
iPhone 6, SE – £139
iPhone 8, 7, 6s, 6 Plus – £159
iPhone 8 Plus / 7 Plus / 6s Plus – £179
iPhone Xr – £199
iPhone X, Xs – £289
iPhone Xs Max – £329

iPhone Whole Unit Replacement

Tier 2 Pricing

iPhone 4s – £199
iPhone SE- £279
iPhone 6 and 6s – £309
iPhone 6 and 6s Plus – £339
iPhone 7 – £329 | iPhone 7 Plus – £359
iPhone 8 – £359 | iPhone 8 Plus – £399
iPhone Xr – £399
iPhone X, Xs – £569
iPhone Xs Max – £599

All prices include VAT.
We do not charge a diagnosis fee for iOS devices. Please backup your device before diagnosis and disable Find My iPhone.

Why iStore?


Here at iStore, we are Apple Authorised Service providers, meaning we can service and repair your iPhone with genuine Apple parts. All of our engineers are Apple certified, so you can be sure our service is reliable and trustworthy.

Authorised iPhone Repair

Free Warranty Repairs

If your iPhone is in warranty or covered by AppleCare, we’re authorised for the repair or replacement of your iPhone.

Free diagnosis

Out of Warranty Repairs

Even if your iPhone is out of warranty, if you have a hardware fault, we will offer you a free diagnosis.

Apple Authorised Service Provider

Apple Authorised Service Provider

All of our engineers are Apple certified. This means we only repair your iPhone with genuine Apple parts. All Our repairs have a guarantee and your Apple warranty will remain intact.

Find your Local iStore