The place for Apple Service & Support.

When you need hands-on technical support you can trust iStore.
Just walk in or book an appointment online.

Apple Repair and Support


Apple Authorised Repair and Support

Here at iStore, we are Apple Authorised Service providers, meaning we can service and repair your Apple device with genuine Apple Parts. All of our engineers are Apple certified, so you can be sure our service is reliable and trustworthy.

In-warranty

Free Warranty Repairs

If your Apple device is in warranty or covered by AppleCare, we’re authorised for its repair or replacement. We use genuine Apple parts and your warranty will remain intact.

Out of warranty

Out of Warranty Repairs

If your Apple device is out of warranty, we provide a free diagnosis for iOS devices. We charge a £90 service fee for Mac, which covers inspection, diagnosis and the labour involved should new part fitting be required.

Apple Authorised Service Provider

Apple Authorised Service Provider

All of our engineers are Apple certified, which means we only service and repair your Apple device with genuine Apple parts. We offer a guarantee with your repair and importantly your Apple warranty remains intact.


How do you book an appointment?

You can either walk in to store to be seen that day, or you can book a slot online for a time that is most convenient to you.

If your Apple device isn’t working as it should we’ll take it in for diagnosis and our Apple certified engineers will get you back up and running. At every stage we’ll keep you updated by email or sms so you’ll always know what is going on with your device.

[[[["field6","equal_to","London"],["field7","not_equal_to"]],[["show_fields","field11"],["redirect_to",null,"https:\/\/app.acuityscheduling.com\/schedule.php?owner=11793013&calendarID=1094095"]],"and"],[[["field6","equal_to","Colchester"],["field7","not_equal_to"]],[["show_fields","field11"],["redirect_to",null,"https:\/\/app.acuityscheduling.com\/schedule.php?owner=11793013&calendarID=1086370"]],"and"],[[["field6","equal_to","Crawley"],["field7","not_equal_to"]],[["show_fields","field11"],["redirect_to",null,"https:\/\/app.acuityscheduling.com\/schedule.php?owner=11793013&calendarID=1094080"]],"and"],[[["field6","equal_to","Harrogate"],["field7","not_equal_to",""]],[["show_fields","field11"],["redirect_to",null,"https:\/\/app.acuityscheduling.com\/schedule.php?owner=11793013&calendarID=1094068"]],"and"],[[["field6","equal_to","Hereford"],["field7","not_equal_to",""]],[["show_fields","field11"],["redirect_to",null,"https:\/\/app.acuityscheduling.com\/schedule.php?owner=11793013&calendarID=1094071"]],"and"],[[["field6","equal_to","Ipswich"],["field7","not_equal_to"]],[["show_fields","field11"],["redirect_to",null,"https:\/\/app.acuityscheduling.com\/schedule.php?owner=11793013&calendarID=1094086"]],"and"],[[["field6","equal_to","Northampton"],["field7","not_equal_to",""]],[["show_fields","field11"],["redirect_to",null,"https:\/\/app.acuityscheduling.com\/schedule.php?owner=11793013&calendarID=1094089"]],"and"],[[["field6","equal_to","Tunbridge Wells"],["field7","not_equal_to"]],[["show_fields","field11"],["redirect_to",null,"https:\/\/app.acuityscheduling.com\/schedule.php?owner=11793013&calendarID=1094092"]],"and"],[[["field6","equal_to","Woking"],["field7","not_equal_to",""]],[["show_fields","field11"],["redirect_to",null,"https:\/\/app.acuityscheduling.com\/schedule.php?owner=11793013&calendarID=1094077"]],"and"]]
1 Step 1
Book an appointment

Coming Soon - Unfortunately we are unable to accept iPhone repairs at this store just yet. 

Whether it's a cracked screen or you just need hand with your email, we're here to help.

Previous
Next

What to expect at your appointment

Your appointment slot is for 20 minutes, please make sure you have a backup of your data before your appointment. On arrival one of the in-store Service Advisors will gather details about your device to help our engineers decide on the best course of action.

We may run diagnostics on your device and we will make an external visual inspection to check for signs of damage, liquid, dents and scratches. If your device needs to be repaired, we’ll discuss the available options, explain any applicable charges and tell you how quickly we can service your device.

Some iPhone repairs can be handled same day, or we may need to order a part which can take approximately 1 to 2 days, and others we might need to send to a central repair centre. If we do, your iPhone will be ready for pick-up in approximately one week. Please be aware, timescales cannot be determined until your device has been inspected in-store.

Mac repairs take on average around 5 working days, depending on parts availability. Some Mac Repairs may be able to resolved at your local iStore, but some repairs depending on the complexity may need to shipped to our central repair centre in London.

For the full details on what to expect read more here. You’ll also get an email detailing everything when you book an appointment.


Products we repair

iPhone Repair

Whether it’s a cracked screen or a hardware fault, we can help you and your phone get back on track.

Mac Repair

Whether your Mac is in or out of warranty, our Apple Authorised Engineers can get your Mac back up and running.

iPad & Other Repairs

Whether it’s a cracked screen or a bigger problem, we can help. And we offer a free diagnosis for every iOS device.

Technical Support

We don’t just help with the big things. We do the little things too. If you can’t get your email working, or need a data transfer, we can support you.


Still have questions?

[[[["field16","equal_to","RETAIL"],["field16","equal_to","BUSINESS"],["field16","equal_to","EDUCATION"]],[["show_fields","field3,field4,field13,field5,field11,field18",""]],"or"],[[["field16","equal_to","RETAIL"]],[["show_fields","field6,field7"],["email_to",null,"sales@albion.co.uk"]],"and"],[[["field16","equal_to","BUSINESS"],["field16","equal_to","EDUCATION"]],[["email_to",null,"r.mayes@albion.co.uk"]],"or"]]
1 Step 1
Your questions answered.
Nameyour full name
PhonePhone Number
info
Commentsmore details
0 /
Keep up to date.
keyboard_arrow_leftPrevious
Nextkeyboard_arrow_right