Apple Certified AirPod Repairs
There is nothing quite like AirPods.
That’s why we’re here to help you and you get back on track.
Our stores have re-opened. Due to current demand, Our service technicians are working on an appointment only basis.
We are releasing new appointments daily if none are available please check back later.
If your iPad issue isn’t covered under warranty, you’ll pay an out-of-warranty fee unless your iPad has AppleCare+.
|Covered by AppleCare+||Out-of-warranty fee|
|AirPods Pro||£25||£ 85 each|
|Wireless charging case for AirPods Pro||£25||£85|
|Ear tips (damaged)||£0||£3.76|
|AirPods||£25||£ 65 each|
|Wireless charging case||£25||£65|
|Out of warranty Battery service fee|
|AirPods (all)||£0||£ 45 each|
|Charging case, Wireless charging case (all)||£0||£45|
|AirPods Pro||Lost fee|
|AirPods Pro||£ 85 each|
|Wireless charging case for AirPods Pro||£95|
|AirPods||£ 65 each|
|Wireless charging case||£75|
Free Warranty Repairs
If your Apple device is in warranty or covered by AppleCare, we’re authorised for its repair or replacement. We use genuine Apple parts and your warranty will remain intact.
Out of Warranty Repairs
If your Apple device is out of warranty, we provide a free diagnosis for iOS devices & £90 service fee for Mac, which covers inspection, diagnosis and the labour involved should a new part fitting be required.
Getting your device back to you is the most important thing, thats why most of our repairs are done on site.
For your new Mac, iPad, iPhone, Apple Watch, HomePod & AirPods.
Please note: this warranty does not cover service replacements or repairs. They are covered by a 90 day parts warranty or what ever is remaining on your original warranty, which ever is longest,
Owners of iPhone, iPad, iPod, or Mac products may obtain service and parts from Apple service providers for 5 years after the product is no longer manufactured—or longer where required by law. Apple has discontinued support for certain technologically obsolete and vintage products.
Vintage products are those that have not been manufactured for more than 5 and less than 7 years ago. Apple has discontinued hardware service for vintage products.
Obsolete products are those that were discontinued more than 7 years ago. Monster-branded Beats products are considered obsolete regardless of when they were purchased. Apple has discontinued all hardware service for obsolete products with no exceptions. Service providers cannot order parts for obsolete products.
Please note that Apple warranty or AppleCare covers hardware repairs only. Apple guarantees that the hardware is in the best shape and provides warranty, which is one year after purchase (Apple Limited Warranty) or two years (with our warranty) and covers all hardware repairs.
Software, on the other hand, is provided ‘as-is’, which means any use of it after the initial boot could potentially cause problems with the software. Apple regularly updates and upgrades its software to provide the best possible service, but as with most software developers, doesn’t guarantee the software will be fit for purpose all the time. Apple provides easy-to-use tools to initialise storage and reinstall software, which restores the device to its initial state but cannot guarantee the system and applications will work under any conditions.
Physical damage, such as a liquid or mechanical damage, is not covered by warranty.
Apple’s warranty covers issues such as manufacturing faults (e.g., component failure), or problems with a normal wear and tear (e.g., broken hinges with no signs of abuse). Apple also often extends the warranty if individual components or units fail at an unprecedented rate (such repair programs are listed here).
It is the sole responsibility of customers to have a copy or backup of their data. Neither Apple nor Albion Computer/iStore can guarantee that data won’t be lost during a repair. Some standard troubleshooting procedures involve storage structure repairs that can result in loss of data. Another even requires storage initialisation or system reinstall, to restore the device to factory settings – to avoid the software issues mentioned earlier. Customers are therefore strongly advised to have a continuous backup (e.g. using Time Machine, which is a part of Mac OS X) and to make a copy of sensitive data before bringing the device for repair.
We try, of course, to avoid any data loss and we will call you before using any tools that could result in data loss, but we cannot guarantee that accidents won’t happen. We will also assist with data recovery if the storage is faulty. But the best and only way to avoid such disasters is to have a backup strategy in place. We can help you to set up the backup of your device during initial training. And for the best security, please check out our Cloud Backup solutions – your data is safer when backed up to a location other than your home or office.