Trade-in | iStore - Your local Apple expert

iStore Trade-in

Upgrading is more rewarding than ever.

Trade-in and save even more when you buy a new Mac or iPhone 15 Pro.*

Turn the device you have into the device you want.

Lower the cost of your new device when you trade-in and you’ll also get our two year warranty included as standard, plus the flexibility to pay monthly.

And right now we’re giving an extra top-up to your trade-in value when you buy a new Mac or iPhone 15 Pro.*

Mac

Trade-in and save an extra £120.*

iPhone 15 Pro

Trade-in and save an extra £36.*

How does it work?

Follow our simple instructions to trade-in.

Online

In-store

1. Value your device

Use our online tool to receive an estimated trade-in value.
Ensure your device is eligible and qualifies for trade-in.

2. Prepare your device

Next get your device ready to mail-in free of charge, don’t forget to backup your data.

Full mail-in information will be provided.

3. Upgrade and trade-in

Purchase your device today. Once your trade-in has been completed we will credit your payment method with the value of your trade in, plus any extra top up as part of the promotion.*
1. Value your device

Use our online tool to receive an estimated trade-in value.

2. Prepare your device

Ensure your device is eligible and qualifies for trade-in.
Then get your device ready to trade in, don’t forget to backup your data.

3. Upgrade and trade-in

Visit us in-store with your old device. Trade-in and get an instant discount off your new device, plus any extra top up as part of the promotion.

Find your trade-in value

Tell us about your device and get a trade-in estimate.

Alternatively, pop in-store and speak to one of our local Apple experts who will guide you through the trade-in process.

How much can I save?

Mac

Turn your old Mac into a new MacBook Air.

Trade-in your 2020 MacBook Air 256GB for £180. Get an extra £120 with our top-up.*

Total Savings: £300 on a new 13″ MacBook Air.
Now from £849 or £25.83 / Mo. with Klarna¹.

iPhone

Turn your iPhone 12 into a new iPhone 15 Pro.

Trade-in your iPhone 12 64GB for £153. Get an extra £36 with our top-up.
Then save £50 on iPhone 15 Pro with sale pricing.*

Total Savings: £239 on a new iPhone 15 Pro.
£760 or £24.18 / Mo. with Easy Upgrade².

¹ Based on a 36 month finance plan.

² Based on a 24 month Easy Upgrade plan.

Credit is subject to status, 18+. required. Easy Upgrade 9.5% APR. Klarna finance 9.82% APR.

Late or missing repayments may have serious consequences for you and cause you serious money problems.

Note: The new device purchased determines the extra top-up value.

Put the power of iStore on your side.

Easy upgrade

The easy way to upgrade.

Spread the cost of your new iPhone, iPad or Mac and upgrade after 12, 24 or 36 months, with a 5% upfront payment.

iStore Support

Apple Certified Repairs & Service.

Our Apple-certified repairs are performed by expert engineers who use genuine Apple parts.

iStore Warranty

Relax, we’ve got it covered.

Our 2 year warranty is include it free of charge with every new Mac, iPad, iPhone, Apple Watch, HomePod or AirPods purchased from iStore.*

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with 10 locations nationwide.

Frequently Asked Questions

Does my device qualify?

To receive the best trade-in estimate your device must be able to tick off all the below criteria.

To be eligible for the trade-in top-up promotion your current device must have a value greater than £1.

Your device powers up and functions normally
Your device display is in good condition (no dents)
Your device has no obvious signs of liquid damage
Your device does not gave any engraving / personalisation
Your device keys, buttons or trackpad are in good condition
You have the device power adaptor for Mac devices
Your device is free of any Device Management or Find My service.

How do I prepare my device before I trade it in?

Here’s what to do before you trade-in your iPhone or iPad.
Here’s what to do before you trade-in your Mac.
Here’s what to do before you trade-in your Apple Watch.

How long does the online trade-in process take?

Generally it takes around 2 weeks. Your trade-in device needs to be sent to us as soon as possible. The sooner we receive your trade-in, the sooner we can verify its condition and process your credit. It may take 2–5 business days for your credit to be processed back to your payment method.

How do I send my old device back?

Follow the Online trade-in calculator link and you will be guided through the process. You will be given a pre-paid shipping label and kept updated through each step of the process.

What happens if my quoted trade-in amount is different to the final evaluation?

You will have the option to request the return of your device.

Can I pay monthly when trading in?

Yes.

In-store: We will apply the credit before starting your agreement.

Online: We will credit your agreement after it has been processed with your trade-in value.

There may be rare occasions with high value trade-ins and Easy Upgrade where we cannot apply the full value of your trade-in due to how it affects the finance agreement. Online customers will be credited to the highest value possible on their finance agreement before given an online voucher for the remaining. In-store customers will be offered different options from changing the length and type of finance agreement to adding additional accessories.

* Terms and conditions apply. Available in-store or online.

Top-up promotion ends the latest 20th March 2024. Cannot be combined with any other offer other than finance.

Trade-in and buy an iPhone 15 Pro or iPhone 15 Pro Max and save an extra £36 on top of your trade-in value.

Trade-in and buy any new Mac and save an extra £120 on top of your trade-in value.

Trade-in illustration savings are based from RRP and correct at time of update: 29/2/24.

Trade in values are estimates only. Trade in vales cannot be determined until the device has been inspected. Not all devices are eligible for credit. You must be at least 18 years old to be eligible to trade in. Trade-in value must be applied towards a qualifying new device purchase. Actual value awarded is based on receipt of a qualifying device matching the description provided when estimate was made. In-store trade-in requires presentation of a valid photo ID. Offer may not be available in all stores, and may vary between in-store and online trade-in. iStore or its trade-in partners reserve the right to refuse or limit quantity of any trade-in transaction for any reason. More details are available from iStore’s trade-in partner for trade-in and recycling of eligible devices. Restrictions and limitations may apply.

iStore warranty covers for manufacturers defects for up to 2 years from date of purchase. See full terms & conditions here.

Credit terms

Credit is subject to status, 18+. required. Easy Upgrade 9.5% APR. Klarna finance 9.82% APR.

Late or missing repayments may have serious consequences for you and cause you serious money problems.

If you miss monthly payments, promotional interest rates are cancelled and you will be required to pay interest on repayments. Representative 18.9% APR (variable)

Easy Upgrade Representative Example: A Mac purchased for a cash price of £999, £49.95 upfront payment. Loan amount of £949.05. 36 monthly instalments of £24.09. Total amount payable after 36 months £867.24 (9.46% APR). Number of additional payments required to own device – 11, Total Amount Payable after 47 months – £1,130.90.

Standard Klarna finance Representative Example: A Mac purchased for a cash price of £849, £42.45 upfront payment. Loan amount of £806.55. 36 monthly instalments of £25.83. Total amount payable after 36 months £929.88 (9.82% APR).

Albion Computers t/a iStore is authorised and regulated by the Financial Conduct Authority (FCA FRN 722889) and acts as a credit intermediary and not a lender, offering credit products provided exclusively by Klarna Financial Services UK Limited. Klarna Financing is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply.

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