Our stores have re-opened. Due to current demand, Our service technicians are working on an appointment only basis.
We are releasing new appointments daily if none are available please check back later.
Current Estimated Turnaround Times
iPhone & iPad
*These times are estimated and may vary depending on volume of repairs.
What Do I Need To Do?
Read the email carefully and arrange for a courier to collect your device & send it to our repair team
Wait for our repair team to contact you. It can take a few days. They will tell you what needs to be repaired at the cost if any.
Due to high demand for our Mail-In repair service we have temporarily paused this option.
We will be reopening mail in repairs soon.
Below are the most common ones.
Do you collect my repair?
No. At Present you will have to send the product to us. We recommend using an insured tracked courier
Can I drop off to you?
For the saftey of our repair team & you our repair center is not open to the public. you can only mail in your repair.
How much is it to get my device back
For us to return your device it will cost £15. This includes devices that have declined service
What if i do not want to proceed with my out of warranty repair
There is a £15 fee to send your device back .
If you have a Mac there is an aditional £40 Diagnostic & inspection fee