Personal Training & Setup

One or half hour Sessions In-store with an Apple Guru for Bespoke training on Mac, iPad and iPod

Service Desk Pricing

Education Support

We work with educational institutions across the UK providing comprehensive

Support services to Apple and windows based computer networks. Fast response remote and on site services are available for even the most sophisticated installations covering demanding music, video and publishing environments. Please click here for more details.

Business Support

We provide advice as well as a comprehensive support service for the IT requirements of businesses
in a wide variety of industries. Our service is modular and flexible so as to complement the budgets
and skill sets of each individual business. Support services are available to cover Mac and windows
as well as business communications including internet and telephony.

Please click here for more details.

Remote Support

Try out our Albion Care support service

When you need fast solutions to your computer problems right there on your machine Albion Care can help.
By downloading our eCare utility over your broadband connection you enable our help desk technicians
to take control of your machine remotely and carry out the support work on your computer right there in front of you.

eCare is a secure system which gives you complete control at all times a new unique code log on is provided
by you for each remote session.

This service enables us to solve the vast majority of your computer problems much faster than either
an engineer visiting you or you visiting one of our stores.

Why not try giving our one of our specially trained help desk engineers a call – it is cheaper than you think.
Call 0207 212 9090

In Store Help

Our in store staff are Apple trained, enthusiastic and ready to help, they are backed by our technical support team of
Apple and Internet certified engineers.

We carry out fast repairs and upgrades on Macs and most Apple products, so you can walk in to our stores and
get your troubles heard and we will talk you through the next steps.

We service and repair all Apple equipment purchased from Albion or from elsewhere (currently excluding iPhones), covered by Apple Care or not, in warranty or out of warranty.

Apple accredited engineers carry out repairs with our facilities regularly inspected and audited.

All spares are sourced from Apple’s European logistics centre with fast turnaround and progress reporting.

Data recovery is provided for all types of hard drives from external or internal Mac laptops and desktops.
The data on your machine can be very valuable to you and we may be able to recover data, which has
been deleted or cannot be accessed when a drive has been damaged.

Data transfer or backup service provided most often when you need to upgrade to a new machine.

Upgrades to your computer can be carried out often the same day for ram, hard drives and software fixes
as well as complete application installs.

Click here to find out details of our stores