IP Telephony

admin — Wed, 26 May 2010 13:21:11 +0000

Maximiser is probably the most innovative telephony solution for business in the market today.

The Maximiser telephony system which is then coupled with Albion’s skills (as an ISP and systems integrator) in voice, data and customer support, businesses both small and large are taking advantage of the huge cost savings and increased productivity that only a truly up to date and properly configured IP telephony system can offer.

In most cases these savings alone mean the system justifies it’s initial cost and with the added flexibility companies can work and respond to change in ways that would not have been possible in the past.

Maximiser from Albion – delivering a better solution.

Whatever the size of your business – you can benefit from…

Personal & departmental voicemail
Selective in/out call recording
Seamless remote home working
Instant caller recognition & call lists
Call conferencing & call meetings
Automatic extension to mobile phone forwarding
Internal contact directories or database integration
Macintosh, Linux & Windows compatibility* with
fully featured on-screen soft-phone client
IP network integration and/or separate cabling

Plus many other features. Scalable from just a handful of users to 5,000 extensions, over multiple remote sites if required (including home workers), it’s as simple or as sophisticated as you need it to be – the new maximiser from Albion.

Why VOIP?

> Reduced call costs: Using the internet to route outbound calls means dramatically reduced call charges especially when calling long distance or overseas. AND calls to remote workers or different branches are absolutely free.
> Improved Efficiency: Integrating all you voice and data into one network can improve efficiency from 10 to 40% according to research complied by leading communication companies like Cisco.
> Reduced Administration Costs: Easy of use and set up means for example people moving between desks, branches or to other locations on your network doesn’t involve costly reconfiguration.
> Increased personal & Workgroup productivity: The incredible list of features available to the users from number stores to conferencing and the availability status of everyone on the network means people can work together in ways no traditional business telephone user could invisage.
> Improved Reliability: By routing calls over both internet and the traditional telephone network there’s resilience built in and when added to the reduction in complexity of your network and industry standard protocols it’s easy to see why modern IP phone systems are taking off.
> Improved Customer Care: Ever been asked to phone another number when speaking to a business. With the ability to route calls to anywhere on your network whether local or remote you can deal with incoming enquiries in the most efficient manner possible.
> Scalability: By using the latest SIP technology network overheads are kept to a minimum which means the cost is kept low when upgrading the system when your business expands.
> Rapid Return on investment: With the reduction in call costs, low installation costs, improved efficiency and ease of use it’s easy to see why IP telephony is being adopted across the world at such a high pace.
> A Total Solution: Unlike other providers when using the Albion IP system you’re not left working with many different suppliers. We’ll provide the network, the internet bandwidth, the phone system itself and any additional equipment you may need and then we’ll install and support the complete solution.

Installation

Our services enable seamless implementation of IP telephone systems that can either integrate with companies’ data networks or run separately with analogue hand sets.
Core understanding of networks

Albions core understanding of data networks and IP telephony gives us the inside track when it comes to VoiP implementation and integration.

Our technology experts have in-depth expertise in enabling voice and data network environments to work together. We can provide the best advice regarding separating or combining the voice and data networks. We understand protocols like QoS (quality of service), SIP (session initiated protocol) and H323, how to plan and implement an IP Telephone system that matches an organization’s business requirements, required service-levels and budgets.

With our heritage in data network infrastructures, we can ensure that an Internet telephony system is integrated seamlessly to maximize efficiency, productivity and costs.

First-class support and advice

Albion is renowned for the quality of the support services we provide to clients for IP telephony , IT systems and Internet connections. Modern IP telephone systems integrate with Macs and PCs and more and more operate over internet connections.

Our IP telephony support service is second to none as we believe it is essential that your support company has in house not only the telephony skills but also the IT, IP and internet skills.

Albion is a long standing business only Internet service provider, a support company for Macs and PCs for over 20 years and have supplied telephone systems to many happy customers over the last 10 years.

As a supplier we make it simple as we provide one easily managed cost centre by combining all the hardware, software, telephone calls, support service and internet connections.

Albion Computers» IP Telephony

IP Telephony