Apple Repair London

Apple Repair & Support

iStore Strand, Central London

Just walk in or book an appointment below for a time that best suits you.


iPhone repair

iPhone Repairs

Same day screen repair

• If your iPhone has a cracked screen, we can offer a same day repair service if you drop your phone off to us before 14:00.

• We offer a free diagnosis for iPhone.

Other hardware fault

• We provide a walk in service, or you can book an appointment for a time that suits you.

• We will start the free diagnosis process as soon as you bring your iPhone into store.

• We aim to have your iPhone repaired within 5 working days.

• We can offer you a loan phone, so you don’t even have to go a day without.

What to remember

• Make sure you back up your iPhone before the diagnostic process.

• You also need to disable Find My iPhone.

Mac repair

Mac Repairs

What we offer

• We will take your Mac in for diagnosis as soon as you bring it into store.

• If your Mac is in warranty or covered by AppleCare, we’re authorised to repair or replace your Mac.

• For out of warranty repairs, we charge a £90 service fee which covers inspection, diagnosis and any labour involved.

• We aim to have your Mac repaired and ready to collect within 5 working days.

What to remember

• Make sure you have backed up your data before bringing in your Mac for repair.

• If your Mac is 5 years or older, then you also need to call us on 0207 212 9060 before booking an appointment, so we can check parts availability.

Other products

Apple Repairs

What we offer

• We can repair your iPad, iPod, Apple Watch, Apple TV and also Beats headphones.

• When you bring in your device, we will assess the repair and discuss your options with you.

• We will run a free detailed diagnosis on your device.

• Should you go ahead with the repair, we aim to have your device ready for collection within 5 working days.

What to remember

• For iPad repairs, please make sure you have a backup of your device before we start the diagnostic.

• You will also need to disable Find My iPhone.


Why iStore?

Here at iStore, we are Apple Authorised Service providers, meaning we can service and repair your Apple device with genuine Apple Parts. All of our engineers are Apple certified, so you can be sure our service is reliable and trustworthy.

Free Warranty Repairs

If your Apple device is in warranty or covered by AppleCare, we’re authorised for its repair or replacement. We use genuine Apple parts and your warranty will remain intact.

Out of Warranty Repairs

If your Apple device is out of warranty, we provide a free diagnosis for iOS devices. We charge a £90 service fee for Mac, which covers inspection, diagnosis and the labour involved should new part fitting be required.

Apple Authorised Service Provider

All of our engineers are Apple Authorised. This means we can service and repair your Apple device with genuine Apple parts. Unlike other repair centres, we never use counterfeit parts which can cause device failure and void warranties. We offer a full guarantee and your Apple warranty remains intact.

iStore Strand, London

112 Strand
London WC2R 0AG
Phone: 020 7212 9068

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday10:00 - 17:00
SundayClosed

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Mac repairs can now be booked online: Click here to book.

iPhone repairs can now be booked online: Click here to book.

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